Getting more google reviews leads to more revenue. A staggering 93% of consumers base their purchasing decisions on online reviews. These reviews aren't just endorsements; they're the standard of consumer trust, influencing potential customers toward your services. Google reviews as the linchpin of consumer decision-making for home service businesses.

Do Google Reviews Impact on Consumer Behavior and Revenue Growth

The impact of reviews on consumer behavior is profound. An astounding 86% of consumers hesitate to engage with a business burdened by negative reviews, while positive reviews can drive up to a remarkable 31% increase in revenue. The power of these testimonials isn't just validation; it's a catalyst for revenue growth and sustained success.

Verbal script that could be stopping you from getting more reviews. 

Its no surprise if you don't ask for reviews you probably get them very rarely if at all. We have highlighted a system to automate the collection of reviews but from a sales perspective how you maximize the opportunity to get more google reviews. 

At the start of completing every job we introduce ourselves to the customer and say hello, let them know the details of the job and what we are completing today… In this conversation we slip in this

 “we are really looking forward to doing a great job today, and we hope you are so happy you’d be kind enough to leave us a review and maybe even refer a friend” said with a big smile. 

This is the first time you have mentioned to your client that you’re working towards a review after delivering them a service that will make them happy. Once you’ve completed the job and done the final walk around with your client, this is the second time you’ll ask for a review. 

“Hey (Client), we’re just finishing up the cleaning and it looks awesome do you want to take a look?” 

Happy client

“We’re happy, you're happy, but hey…. Our business relies heavily on reviews online, would you mind leaving us a quick review on google if I send over the link just now, it takes 20 seconds?”

This is when its good to send over your review requests. There’s no surprise for your clients and by the time they receive the text message with the review link in, it would have been the third time they’ve been asked for a review, so its no surprise to them… Just make it quick while they’re still impressed with the cleaning transformation. . 

Try integrating this slight process if you're struggling to get  more google reviews and let us know on social media if it helped you get more, we’d love to know.

Online Reputation Review Management System

Infographics here illustrate the exact system utilised by getcleaningclients.com. The system uses two core elements which they identify as keys to getting more google reviews digitally. 

Review Generation from Existing Customers: This segment streamlines process for getting reviews in a competition format from your existing customer base. This incentivises your past customers to leave you a reviews in a semi automated way.  Engaging your customer list and getting more 5* reviews

Ongoing Review System for Enhanced Reputation: The second component outlines the ongoing review system designed to continuously increase reviews after each service completed. It's a dynamic strategy that should be used with sales scripts to help a get you more reviews.

How to make the most of your google reviews 

By embracing a system to get more reviews, you're not just collecting reviews; you're actively shaping your business's direction towards higher revenue and status locally. It's about leveraging the influence of positive feedback to establish an unrivaled reputation that helps you attract a steady stream of clients who are happy with your services. 

Google reviews can now quite easily be embedded into your using a link to your google business profile using many different website builders that offer a "google review widget / plugin". So now your reviews can be displayed proudly.

It doesn't stop there, google reviews can be used on your marketing flyers and promotional material. Even shared on social media and on your email newsletters to keep you audiences engaged in your business by demonstrating how you solve problems for your clients.

Need help transforming your business with more google reviews

If you're eager to explore how a system like this could benefit your pressure washing business, check out the guys at getcleaningclients.com. Fill out their free marketing audit using the button below to schedule a call with them and see how they can help you elevate your marketing and systems.